We are here to help if needed

If you are experiencing a fault with your phone system Berry is available to assist within our normal operating hours (9am to 5.30pm Mon to Thu and 9am to 4.30pm Fri). If you’re experiencing a network fault and you have Berry’s Network Service Cover Care Level 3 or 4, you can call us 24 hours a day, 7 days a week on 0330 222 0332.

Remote Login

Need help? Ask for a Quick Connect code from a Berry Telecom engineer



To resolve your fault your Berry Engineer may ask to login to your PC remotely and will provide you with an access code - just enter your code and go.

Fault Form

Log Your Fault

Marketing On Hold Scripts

Submit your scripts for recording here

If you are a new Berry customer, or have chosen a Marketing On Hold Package and would like to proceed with getting your script recorded use the button below to submit your script.

You can learn more about our Marketing On Hold Packages and script writing service here.

Refer A Friend and Receive £500 gift

We'll send you a gift of your choice once their system has been installed

Refer a friend to Berry and get a £500 gift
If you're one of our happy customers and would like to refer a friend to Berry, we will send you a £500 gift once their system has been installed. Much of our business is built upon word of mouth and recommendation, and so we'd like to reward those of you that take the time to recommend us to your business associates. 

Choose from a Smart TV, iPad, shopping vouchers or a credit to your Berry bill or phone system all up to the value of £500. All you have to do is send us the details of who you'd like to refer along with your name and business name via the form below. Please ensure whoever you are referring is happy to take our call.