Since the advent of Internet telephony (VoIP) technologies, PBX development has tended toward the IP PBX, which uses the Internet Protocol to carry calls. Finding the phone system best suited to your business will help it thrive and grow.
A business phone system set up with a virtual PBX can make a difference in the growth of either a small, medium or large-scale company.
What is a Virtual PBX
A virtual PBX is a VoIP, or voice over internet protocol business phone system that uses IP (internet protocol) communications. Unlike a traditional phone service, no on-premise phone lines or hardware is required.
Virtual PBX solutions can be hosted by the service provider, or deployed in a cloud service.
A virtual PBX can be used in a wide range of ways by businesses. Businesses use the system to create pre-set call transfer options without having to use an operator or receptionist.
Among the functions provided by this type of system are auto-attendant settings, day-of-week and time-of-day functions, and finding or following my sequences.
An essential feature of a virtual PBX system is its ability to establish predetermined sequences. It may be appropriate in some businesses for the phone to ring to a receptionist or operator first.
The call is transferred to a secretary if the receptionist does not answer within a predetermined number of rings. It can be set so that if the call goes unanswered, the assistant will receive it.
In the event that these two individuals do not answer the call, the owner or manager can be contacted. All of these settings can be customized; they can be based on any number of sequences.
Features of a Virtual PBX
Virtual PBX phone system is a business class phone solution that gives businesses the control they need at a fraction of the cost of traditional phone systems.
Virtual PBX solutions tend to offer built-in functionality to manage phones and allow users to send and receive calls via the Internet; increasing user productivity and allowing businesses to rely less on having a dedicated on-site line(s).
It’s designed to give small and medium sized businesses a feature-rich, cost-effective phone system solution.
Berry Telecom’s Cloud PBX Phone System is ideal for home office or small business users who want the benefits of a full-featured unified communications solution.
Other Automation Tools and Features to enhance business communication
- Voicemail-to-Email Feature
- Phone Menus
- Auto Attendants
- Call Queuing, Forwarding, Recording
- Conference Bridging
Benefits of VIrtual PBX in business communication
With Virtual PBX from Berry Telecom, you can offer customers advanced call routing choices and professional call monitoring, which helps cut expenses. Plus, Virtual PBX provides local numbers for your business locations so your customers are only half an hour away.
Our virtual PBX provides businesses with 24×7 remote access, advanced call routing, unlimited local and toll-free calling, sophisticated call handling features and other key benefits that significantly improve the productivity of businesses by reducing operating costs and allowing for more efficient workforce management.
If you would like to discuss your business solutions, please call us on 0330 222 0332 or e-mail us at firstname.lastname@example.org.