IP telephony

IP telephony

Internet Protocol (IP) for Business Phones

IP telephony has offered businesses cost-effective, convenient communications for more than ten years. Business telephone systems based on IP technology are now common; however, many people remain unaware of the many advantages of IP communications.

Here you’ll get to know what IP telephony is, how it works, and how it benefits your business.

What Is IP Telephony

IP telephony is a digital method of transferring telephone service (voice) over an IP network.

A telephone call via IP telephony travels over the internet using packets instead of over the local phone lines. This allows international calls to happen more easily, and it means that private lines can be shared among multiple people.

Beginning in the mid-1990s, the Internet and the TCP/IP protocol changed the telephone industry. Nearly all data communications are conducted over the Internet Protocol.

As of today, all communication carriers use an IP infrastructure for some, or all, of their voice services. As part of their Unified Communications solution, most companies have already replaced PSTN with VoIP (Voice over IP) for their internal voice communication.

What Does IP Telephony Do?

IP telephony uses the same basic principles as regular cellular phone communication – the sender and receiver each have a unique identifier, and the message is structured in such a way as to be sent regardless of whether the IP address of the sender or receiver is hidden within a private network or available over the public Internet.

Although IP PBX is the most popular solution, it is no longer the most cost-effective. VoIP services are becoming increasingly popular. By using this service, businesses can benefit from advanced PBX capabilities without installing hardware on-premises.

The Importance and Benefits of IP Telephony

Corporate environments benefit from IP telephony in a variety of ways, but primarily by reducing maintenance costs and monthly phone bills. With modern VoIP PBX solutions, like Berry Telecom, businesses can use existing, proprietary hardware as well as low-cost devices such as mini-PCs to run the system.

The use of traditional telephone systems and proprietary VoIP solutions requires the deployment of closed architectures which can be extremely costly and difficult to configure, maintain, and manage. IP telephony systems can be scaled much more easily and cheaply due to their open standards.

Telephone bills are drastically reduced when VoIP and SIP trunk service providers are used. The reason for this is that companies can easily connect branches located in other cities and countries, allowing internal calls to be free. Call rates are cheaper overall and long-distance charges have been reduced.

Businesses can now benefit from much more than standard phone calls through their business telephone systems. As a result of IP telephony, unified communications systems have been developed which can deliver a complete communications package all in one, on a single network, and on the same platform.

With a single service, businesses can make calls, participate in video conferences, collaborate, chat, and more. Users can also make VoIP telephone calls using their smartphones and computers, either through apps or web clients.

Call Berry Telecom at 0330 222 0332 today if you need IP features on your business phone system.

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