A business phone system is not just another VoIP phone system; it is complete communication and collaboration solution with the required features to fully manage your business communication needs. A business phone system is not complete without the busy override function; it is a highly effective feature of effective business phone systems.
What Is a Busy Override?
Busy override, also known as call parking, occurs when a second person tries to call a first-person while the first person’s line is busy on another call. When this happens, the busy override function allows the first person to pause his/her call and attend to the second caller. The busy override function was originally designed to give the second caller a high priority, which suggests that the call from the second person is of utmost importance than the ongoing phone conversation and should be handled first. Effective business phone systems are designed to announce the incoming call by a distinctive sound signal or tone; this can, however, be turned off by software. Depending on the setup, the communication equipment of the first person can be designed to redirect the second caller to a third person for immediate attention.
Plain and simple, a phone system is a key to effective communication with staff and clients. For small businesses, an affordable all-in-one system that unites voice mail, conference calling, faxing, auto-attendant, busy override and other business features may be the best way to go. The question is how to find the right one for you.
Berry Telecom specialises in installing VoIP phone systems for small and medium businesses. Whether you are a small business with one office or an enterprise company spanning across continents, we can help your business handle challenges in the new digital landscape.
You want something reliable and cost-effective but shouldn’t give up new ‘smart’ features that can save time for you and your staff. With so many phone system providers out there, only one can be the best; and that is the one by Berry Telecom…the number 1 VoIP Phone Systems provider in the U.K
Our impressive selection of VoIP phone systems offers significant cost savings including call set-up rates, monthly fees, international calls rates, and much more.
Other Features to Look Out for in Highly-Effective Business Phone Systems in Addition to Busy Override
Ambitious businesses need ambitious business solutions providers. We are here at the intersection of ambitions, waiting to partner with you in your quest to take your business to the next level. In addition to busy override, below are other features that ambitious businesses should look out for when shopping around for a business phone system for their business:
- Call Forwarding
- Business Voicemail Service
- Time of Day Routing
- Ip Office Conferencing
- Call Transferring
- Call Park
- VoIP Calling
- Call Recording
- Call Pickup
- Call Queue System
- Interactive Voice Response System
- Automated Call Distribution (ACD) System
- Caller Id Based Routing
- Audio Paging
- Music on Hold
- Mobile Extension
- Computer Telephony Integration
- Automatic Fail-Over
- Hot Desk
- Door/Gate Access Control
Of course, there are more features of business phone systems that are peculiar to some businesses. At Berry Telecom, we listen to our customers and develop whatever feature they want for them on request.
Importance of Busy Override in Business Communications
As earlier mentioned, the busy override function is designed to give priority to certain business contacts even while busy conducting your usual business endeavours. Business is all about communication; communicating with the right persons at the right time. That’s why we set up Berry Telecom to provide high quality, cost-effective and reliable voice and data solutions to businesses of all sizes.
When your business communications and operation depend on a reliable telecom solution like ours, then it is our prime responsibility to ensure that all required features, including busy override, are in order. That is why we leave no stone unturned to keep up with the latest developments in setting up effective business phone systems for our clients.
We are fully aware of the fact that our ability to provide you with the best services in communication and information technology is based on constant upgrades and leading innovations like busy override.
Our team will help you choose the best phone system for your business: full-featured or basic, hosted VoIP or premise-based. We even offer a cloud solution with no hardware required!
You can reach us on 0330 222 0332 or email us at email@example.com to discuss your business solution needs.