Trusted & Reputable Partners
The very best customer service & the highest levels of support
Draytek Authorised Dealer
Draytek is the world’s largest manufacturer of broadband devices including VPN, routers and wireless LAN devices. As an authorised Draytek dealer, Berry benefits from direct technical support, updates and security assistance. Berry staff have access to exclusive training courses and webinars which means Berry customers receive superior customer service and technical assistance.
3-Star Best Company 2019 Accreditation
Berry has received 3-star Best Company 2019 accreditation, this is the highest standard of workplace engagement available from Best Companies List which represents organisations that truly excel.
In October 2018, every Berry employee was independently surveyed via the b-Heard Survey, which asked a wide range of questions about leadership, employee engagement, rewards and recognition. An incredible 97% of the Berry team completed the survey, which will provide some invaluable insights back to Berry’s Board of Directors and Management Team so that we can continue to improve the workplace.
Preferred telecoms supplier to the National Body Repair Association (NBRA)
The NBRA’s 700 members can now receive free UK calls and enjoy a range of useful features including call recording, database integration, call reporting and professional on-hold music and marketing. NBRA members can now benefit from free UK calls when they choose Berry, which in some instances will mean that a brand-new phone system won’t necessarily cost more than their current spend.
Samsung STEP Platinum Partner
By meeting Samsung’s very high standards, Berry enjoys STEP Platinum Partners status. Through this status Berry has access to an extensive range of enterprise products, best-in-class solution offerings, and the expertise that delivers great solutions for customers. Berry’s VIP access to Samsung resources, sales information and technical assistance, allows Berry to create extra value for customers not found elsewhere. All of Berry’s Engineers are Samsung trained and accredited.
Gamma Platinum Partner
Gamma is one of Berry’s supply partners and is one of the largest network carriers of fixed-line voice minutes in the UK providing voice and data service to businesses. As a Platinum partner, Berry can provide its customers with highly competitive rates and access to the latest products and services. Berry also enjoys VIP levels of customer service from Gamma, the efficiencies of which are passed through to our customers.
Financial Conduct Authority Accreditation
For some customers it can be a bit more difficult to obtain finance, so Berry Telecom gained accreditation from the FCA so that it is able to offer finance direct to customers itself. The FCA regulates and supervises the conduct of more than 50,000 firms in the UK that provide financial products and services to both UK and international customers. By being FCA approved, customers can have confidence that Berry is regulated and protected if something goes wrong.
Authorised Sennheiser Telecom Partner
As part of Berry’s phone system set up, Berry can now provide Sennheiser headsets.
Sennheiser produce headsets for Contact Centers, Offices (CC&O) and Unified Communications professionals focusing on the following three main areas: Sound leadership, Quality design and User focus. Sennheiser focus on the pursuit of perfect sound. Only by using the highest quality materials in the most user-friendly designs, Sennheiser create headsets that deliver a true Sennheiser experience – in every sense of the word.