Berry Phone Systems

Get a business phone system that enables customers to reach you; a high quality phone solution for internal and external communications. Let our telecoms experts help you choose from VoIP, cloud, and PBX telephone solutions.

Office phone systems are vital for companies that need to connect their office networks, remote staff, and customers. Our business telephone system options can include unlimited local calls, a local number, and your choice of long-distance and international calls. 

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Home  »  On Hold Music and Marketing

On-Hold Music and Marketing

On-hold marketing includes the greeting and auto attendant messages you hear when calling an organisation, it also includes music on-hold and promotional messages. On-hold marketing is a great way optimise the time your customers spend on-hold.

According to findings by world renowned researchers such as TNS Global and ICM have found that:

  • more than 68% of customers spend more than 1 minute on hold and that
  • 73% of callers want to listen to something more than just silence or a regular beeping sound.

So with that in mind, why not make the most of Berry’s On-Hold Marketing service – and if you’re new to Berry this service is free!

Berry On-Hold Marketing Package - Features

Professional Announcements & Messages

  • A wide range of actors voices available – something to suit every brand
  • All recordings quickly delivered
  • Get direct access to the studio – you won’t have to go through Berry
  • You get a chance to review and approve your recordings

Wide Range of Music

  • Choose from 100’s of royalty free tunes – get the music to suit the tone of your organisation
  • Browse by genre

Bespoke Script Writing

  • Easy script wizards
  • Writing assistance from professionals
  • Recommendations to help you get the best impact

Applications Include

  • Easy script wizards
  • Writing assistance from professionals
  • Recommendations to help you get the best impact

On-Hold Marketing for New Customers

Upon joining Berry Telecom, and up to 6 months thereafter, you will be eligible to receive an entirely bespoke and complimentary On-Hold Marketing package, worth £150 +VAT. This package allows you to:

  • Choose your own on-hold music
  • Get assistance with drafting your own tailored on-hold message
  • Choose from a wide range of actors to record this script for you

To hear some music and script samples and to set up your On-Hold Marketing package, visit here alternatively, call a member of our Technical Team on 0330 222 0332.

On-Hold Marketing for Existing Customers

If you’ve previously set up your On-Hold Marketing Package, or haven’t yet got round to doing this – you can set up new music and messages on hold at any time. Call a member of the Berry Technical Team on 0330 222 0332 who can help you with your on-hold marketing. 

Berry Monthly Subscription Packages for On-Hold Marketing

If you’d like to update your On-Hold Marketing regularly, then a monthly subscription package may be worth considering. These packages offer savings should you wish to make several updates each year. A minimum 24 month term is applicable, choose from the following:

OHM Standard

£ 17.99 +VAT / mth
  • includes up to 3 recordings per year.

OHM Premium

£ 27.99 +VAT / mth
  • includes up to 5 recordings per year.

OHM Unlimited

£ 47.99 +VAT / mth
  • includes unlimited recordings a year.
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