LG 1010i Handset
Our Ericsson-LG iPECS 1010i Handset
Our Ericsson-LG iPECS 1010i Handset
A How to video for the LG 1010i Handset
LG 1030i Handset
Our Ericsson-LG iPECS 1030i Handset
Our Ericsson-LG iPECS 1030i Handset
A How to video for the LG 1030i Handset
LG 1040i Handset
Our Ericsson-LG iPECS 1040i Handset
Our Ericsson-LG iPECS 1040i Handset
A How to video for the LG 1040i Handset
User Guides and Instructions
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iCall Videos
Click to view each video
- Admin
- Configuration and Compliance
- Dashboards - Contact Centre Productivity
- Dashboards - My Dashboard
- Dashboards - My Wallboard
- Executive and Business Productivity v3.7
- Exporting and Email reports
- First login and changing password
- Report Scheduling
- Reports Catalogue Report
- Section 1 Insight
- Section 2 Insight
Cloud Portal Videos
Click to view each video
- How to manage a live call within iPECS Cloud audio conference bridge
- Call Recordings
- Customer Manager Portal Tutorial
- How to access the Cloud portal
- How to create and administer a hunt group
- How to programme flexible button on cloud handsets
- How to set time mode to night service
- How to set up a call pickup group
- How to set up a conference room
- How to set up and manage time schedules and holiday options
- How to set up call barring
- How to set up iPECS Cloud audio conference bridge
- How to set up voicemail to email
- Resetting passwords
- User Portal Tutorial
UCE Videos
Click to view each video
iOS
- How to access and use the Directory.
- How to enable DND.
- How to place a call on hold.
- How to Redial a number.
- How to set up a Conference call.
- How to set up UCE softphone on iOS.
- How to Transfer a Call.
Android
- How to set up a Conference call.
- How to access and use the Directory.
- How to enable DND.
- How to place a call on hold.
- How to redial a number.
- How to set up UCE softphone on Android.
- How to Transfer a Call.
Desktop
- How to enable DND.
- How to install UCE Desktop on Windows.
- How to place a call on Hold.
- How to Redial a number.
- How to set up a Conference call.
- How to Transfer a call.
- How to use and access the Directory.