Business Phone Systems for Healthcare Operators

For many companies operating in the health sector, business is a 24hr operation. It is vital to be available at all times, and for staff working in the field to be easily reachable. Berry’s award winning Ericsson LG iPECS business telephone systems can work across multiple devices to ensure your entire communication system is linked up and working together seamlessly. Providing service users, clients and staff with a system that they can rely on night and day.

Key Phone System Features for Healthcare Providers

Unified Communications

Berry's range of software and apps connect your main phone system to your desktop, laptop, tablet and mobiles, as well as your usual desk top handset. These applications enable you to easily contact the right personnel by viewing their availability at a glance, route inbound calls in the most efficient way, work more efficiently by being able to use features like click-to-call, and link your customer database to not just those in the office, but also those in the field.

Berry's phone systems feature a super intuitive desktop application that at a glance allows you to locate numbers in your database, click-to-call, determine the presence status of colleagues, view voicemails and much more. The iPECS UCP desktop application gives you all the handy features you expect from your smartphone but are conveniently located on your desktop.

Mobile Applications

Connect your main phone system to your suite of business mobiles

Berry's business phone system, the Ericsson-LG iPECS UCP can also work across your company's mobile phones. By using the appropriate iPhone or Android application your business mobile phones can work through the main phone system, enabling seamless communication between your workforce that is also transparent and cost efficient.

Call Recording

Berry’s GDPR compliant call recording software allows you to capture missed or forgotten details.

Call recording is perfect for reviewing any information that was given on a call. Recordings can easily be emailed so you can share files with the necessary staff internally.

Call Recording More Info

Contact Popping

The Contact Popping feature is perfect for existing contacts. The incoming callers details will appear on your screen before you answer the call. Know who you are speaking to, and have all their information in front of you, for seamless and professional call management.

Healthcare Case Study - Hampton Park Vets

Hampton Park Vets has three sites, one in Salisbury, one in Ringwood and another in Downton in the New Forest.

Owner and Veterinarian Sanjay Mangabhai wanted a new phone system that would help staff to better communicate between the three sites and by doing so improve the customer experience. Sanjay wanted to their call rates and implement additional features that would help them to monitor and track calls. Above all, Sanjay and his team wanted better service from their telecoms supplier, they wanted to partner with an organisation that cared about them and valued their business.

Watch the video case study to learn more about the new features that Hampton Park Vets are using and how this has helped them to save money and stay better connected.

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