Why can’t I use my Smartphone to manage my business communications?

If you’re like most business owners, you’ve probably experienced the frustration of trying to manage your business communications on a smartphone. Your frustration is understandable; smartphones are tools you carry around with you all day, but they aren’t suited for every situation.

With cell phones, employees can receive important calls without needing to spend all of their time behind a desk, allowing them to communicate both inside and outside of the workplace. In addition to communicating with outside sales staff and other professionals, they are useful for finding out where they spend most of their time. While cellular phones are convenient to use in the workplace, they also present a number of disadvantages, including the potential to disrupt productivity and simply wasting of time.

That said, because of the BYOD policy, workers may very well use their phones for work-related correspondence, giving them the flexibility they require. Unfortunately, when employees send out personal phone numbers, there is no way for them to secure their privacy or keep track of who has access to their information.

Of course, businesses are increasingly turning to these devices for both voice and data services, however, some of the smartphones on the market are not ideal for business communications.  Not only do they place an unnecessary financial burden on the business and provide sub-standard call quality, but as already pointed out, they also expose confidential data to identity theft through privacy leaks.

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