When purchasing a business phone system, do I need to sign a maintenance contract?

When purchasing a business phone system, do I need to sign a maintenance contract?

The most important factor to consider when purchasing a business telephone system is whether or not your monthly rate will increase once the initial term has been fulfilled. The best way to avoid huge price increases is by avoiding long-term contracts that do not have an out-clause.

When you purchase a business phone system from Berry Telecoms, you will never be required to sign a maintenance contract unless you specifically request one. Many of our competitors require customers to sign a seven-year maintenance and support contract at the time of purchase, effectively locking you in for months. This would be a mistake, and we frequently encounter dissatisfied customers with outdated equipment who are locked into costly and restrictive contracts.

Once your system has been professionally programmed and installed, the majority of the changes you’ll need to make should be possible remotely. Therefore, find a provider that offers appropriate remote support and you will only be required to pay for an onsite technician when it is truly necessary.

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