Whether you are new to telephone systems or you’ve been in the business for years, you are probably wondering if an on-premise PBX or cloud PBX is right for your business. Contrary to how it may sound, both on-premise and cloud PBX can be good. It really just depends on what you need your phone system to do for you.
Cloud PBX can be a great choice for companies that need to provide service to multiple locations, need to bring remote workers on board, and for companies that need to scale up and down as their needs arise. On-premise PBX is still a good choice, but only if you know what you need and why
So, should you choose an on-premises or a cloud-based PBX system for your business? The answer to this question depends on your organization and needs. If you’re a large enterprise with plenty of money to spend, ample real-estate space, and an experienced IT department, then an on-premises system will be just fine. But for smaller and medium-sized businesses or businesses that operate out of multiple locations, cloud PBX systems are the best choice due to their affordability, ease of use, and scalability.