Phone Systems for Estate Agents

Business phones suitable for Estate Agents, Rental Agencies and Property Managers

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Business Phone Systems for Estate Agents

With fierce competition for business on the high street, it’s never been more important for estate agents to make the best first impression when handling enquiries from vendors and buyers, tenants and landlords.

The Ericsson LG system from Berry enables any agency, whether small or large, to provide the most professional call management. With the Universal Communication Solution, you don’t even have to be in the office to provide a great service.

Key Phone System Features for Estate Agents

Caller Preview

Identify in advance whether a vendor, buyer, tenant, or landlord is calling in, before you answer the phone. In smaller offices this means the right agent can pick up the call, and it allows larger teams to still provide the personal touch. Caller preview offers a friendly welcome for the caller, and makes call handling more efficient within a team.

Incoming Call Management

A personalised auto attendant will set the tone for the call and help callers get to the correct department swiftly. Creating hunt groups helps to ensure calls are always answered. If staff are out of the office you can divert to mobiles, or use the mobile app to answer calls directly. At peak times, if you are unable to take a call, then let your customers know where they are in the queue, or offer them the opportunity to leave a message. For ease of management, have voicemails sent directly to your inbox in an email format.

Business Mobiles

Berry offer a wide range of mobile contracts. You can have the latest handsets, with as much data as your require, and keep all your bills under one roof. Berry can help you with:

  • Trade-ins
  • All the the latest devices available
  • O2 and Vodafone networks covered
  • Berry’s Mobile Application
  • 24 or 36 month contracts
  • Personal service with our in-house Mobile Specialist

Mobile Applications

Whether you are in the office, on the go, or working from home, you never have to miss a call. With the UCS mobile app, your phone becomes an extension of the office phone system, so you can transfer calls seamlessly between the mobile and office, call record, and even video conference.

Contact Popping

The Contact Popping feature is perfect for existing contacts. The incoming callers details will appear on your screen before you answer the call. Know who you are speaking to, and have all their information in front of you, for seamless and professional call management.

Estate Agents Case Study - H W Whites, Salisbury

When looking for a new business phone system provider, Whites wanted a company that they could rely on, one that they could call and speak to someone immediately should any issues occur. After speaking with several providers, Whites felt that Berry was the right partner for them.

Whites found the switch to Berry seamless, there was no disruption to their operation and the new system was up and running in no time.

Berry’s office phone systems feature out-of-the-box integration with many estate agents software packages including Customer Relationship Management (CRM) tools. This integration allows the user to log all calls, call recordings and paperwork alongside particular tenants, landlords and prospects – enabling the estate agent to provide a new level of customer service and efficiency.

Get a phone system quote for your estate agency

Our phone systems are suitable for

Real estate agents
Letting agencies
Rental agencies
Commercial property managers
Property maintenance managers
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