Which small business phone is best?

Which Small Business Phone Is Best?

There are many options for starting up a small business these days, with one of the most important (and often least thought-about) being phones.

Business phones can be relatively expensive, but they are vital in letting customers know that you’re open for business. It is therefore very important that you choose the best phone package for your needs.

With a wide range of business phones available for small businesses, comparing the best business phones is important. Comparing features and pricing is necessary to determine which best fits your business communication needs.

This article will help you choose which small business phone solution is the most ideal for your company.

How to choose the right phone for your business.

Know what you need from a phone

Choosing a phone for your business can often prove to be difficult, as you’ll find there’s such a wide selection of products available. The trick is to nail down exactly what you need from one and then go from there.

It shouldn’t be too hard, though, as the business you run will need to match up with your needs and you should consider features that will have a great impact on your customers and employees, as well as your productivity. The right phone will not only save you money but also help you manage your time more efficiently.

As you start to build your business, you’ll need to have a phone that allows you to do the following:

  • Make and receive phone calls
  • Connect with clients and colleagues
  • Connect to social media
  • Run your business’s app, and
  • Use apps to run your business

If you’re running a business, you’ll also want to have a phone that you can talk on while you’re working, so you can get things done.

Determine your budget

One of the most important aspects of choosing a phone is knowing what you can afford.

If you’re working with a business plan, you can determine what your budget is for a phone. The only thing to remember is that the more features your phone has, the more it will cost.

Determine which features you require.

You’ll need to know what features your business will require in a phone before you can choose a phone that will best meet your needs.

Do you need a phone that can run apps? Do you need a phone that is more powerful than your current phone? What you can live without: If you’re not going to use a phone’s features, you can live without it.

For example, if you’re going to be on a conference call, you can live without a phone’s video capability.

Consider the size of your staff

If you’re looking for a business phone system, it’s important to keep in mind that the number of your employees will directly affect the number of lines you need. You’ll want to have at least one line per person. If you have fewer than that, you may want to consider buying an add-on phone system that allows you to add additional lines.

If you need to make a call from your desk, it’s important to have a headset, so that you can make a call while still doing something else, maybe on your computer. You’ll also want to consider whether or not you’ll need a headset or a hands-free device.

Also, the size of your office will also dictate your needs. For example, if you have a conference room, you’ll need to have a separate line for it.

Compare two or more phones

You have several options with your business phone, but if you’re not sure how to choose between them, there are a few better options. The way to know for sure what is the best business phone for a small business is to compare different phones.

60% of small businesses use landline telephones and for good reason. They have been used in offices for decades because of the reliability they provide. Even so, technology is quickly changing and making traditional communication seem obsolete. This is why businesses are now increasingly shifting to modern solutions like VoIP and cloud-based PBX.

Whether you hire a professional or take care of it yourself, following a proper procedure should allow you to find the perfect phone for your small business.

Important considerations when selecting a business phone for your small business

  • The size of your company depends
  • What kind of business do you run
  • Budget for the phone system
  • Connectivity
  • The cost
  • Ease of use
  • Customer support (for support issues)
  • Network coverage
  • Monthly cost
  • Reception quality
  • Allowance for voicemail storage
  • Toll-free number advantages (internal vs external)

Can I use my personal phone as a business phone?

Many people, when starting a new business, think first about renting an office, buying equipment, hiring an employee or two, and only then about the phone. But a phone is a phone.

Business calls are completely separate from your home life. More people have their phones on their desks than have a desk in their houses.

If you’re looking for a way to stay in touch with your vendors, fellow business owners, and customers, your current mobile phone might not be the right system to accomplish that. While many mobile service providers offer discounts to low-volume users, it is possible that the discount will end up costing you more in the end.

Make sure that you understand what your mobile plan offers before you sign up for it. If it doesn’t meet your future needs, you may end up paying more in overage charges than the actual cost difference between the mobile service plans.

A business phone is a phone line that is dedicated only to business, and a business phone line is vitally important to business communication. Business phone service providers have a number of features that can help your small business run smoothly, so it is imperative for a business to have a business phone.

Business lines have a number of specific features that enable them to work efficiently and

Business phone service providers offer different business phone packages. A basic business phone package should have all the features a small business needs to get up and running.

Types of Business Phone Systems for Small Businesses

When it comes to choosing the right business phone system for your small business, most small businesses will be looking for something simple. After all, there are more important things they need to concentrate on. Small businesses will want something that is easy to use and can be configured to meet their needs.

Some of the more common options include:

  • VoIP Phones

A VoIP phone is a giant leap forward in telecommunications technology. A system that uses your Internet connection to make calls through broadband cables, VoIP phones are perfect if you want to save money on your phone bill each month. These phones are also ideal for small businesses, allowing you to make calls in any location throughout the world at an incredibly low cost.

  • Cloud PBX 

Cloud PBX is an IP PBX or IP-based telephone system hosted on the cloud. It is the evolution of the conventional PBX (Private Branch Exchange). Instead of physical hardware, it offers a set of features that are offered via the Internet.

The Cloud PBX is a seamless and simple, cost-effective alternative to traditional telephone systems. This is an on-demand setup that requires no technical hardware. It provides offsite data storage of business records, including voicemail messages and call logs. It offers unlimited extension capabilities and integrates with business email systems.

Is Business Phone Service the Right Option for Your Business?

For small businesses, business phone service comes with many perks. It’s both affordable and many carriers offer features, such as free local and long-distance calls, unlimited calling, and free international long distance, that can help your small business grow.

Today, there are some impressive small business phone services available to choose from, and you don’t have to look far. This is good because finding the right plan for your business can require a lot of legwork or you could just be overwhelmed by all the available options.

Phone service for a business is not a luxury or a treat. It is a need and one that should be taken seriously. Having phone service for your business allows you to be proactive in reaching out to new and existing customers. It also allows you to be informed and aware of what is going on in your business.


There are so many reasons to invest in your company’s communication solution.

At Berry Telecoms UK, our business communication packages are designed to give you great value for money, with both the hardware and the software on which you communicate all included in the price.

Choose from our range of communication solutions for businesses of any size. From 2 to 2,000 people, we’ll help you make phone calls and manage your telephony online.

Scroll to Top