The beauty of VoIP (Voice over Internet Protocol) is that businesses now have access to powerful and flexible communication capabilities. They far exceed the benefits offered by conventional office telephone systems, and they are also very cost-effective in comparison. Sadly, the downside to VoIP is that some people wrongly assume that if something such as VoIP is too good to be true, it probably is.
But, there are a lot of myths and misconceptions surrounding VoIP. It’s ultimately those false facts that put organisations of all sizes off harnessing the power of a VoIP phone system. If you want to learn more about VoIP, here are five hosted VoIP myths you need to know. After reading this article, you can then make an informed decision on how to implement such a flexible communication system for your business.
1. My call quality will suffer
One of the most common myths about hosted VoIP solutions is that people wrongly assume they will suffer from low audio quality. This is simply not the case with modern, high-speed Internet connections! Did you know that hosted VoIP communications boast audio quality that far exceeds that of even the latest smartphones and mobile network technologies? Plus, the call quality is even greater than that of conventional landlines!
2. VoIP is only for large businesses
There is no denying that some solutions for small businesses won’t suit larger ones and vice-versa. The truth about having a VoIP phone system is that it’s accessible to businesses of all sizes. They are flexible solutions that work for sole traders, SMEs, and large multinationals. Hosted VoIP solutions are fully scalable, so you can easily adapt your system as your business grows.
3. VoIP can only be set up by an IT expert
Some business leaders assume that anything to do with IT means that it will be complicated to figure out. They may even believe that all technology-related solutions can only be maintained by people with a computer science degree. The good news is that nothing could be further than the truth with a VoIP phone system! Such systems don’t require any physical wiring or extensive IT know-how.
4. I will lose my current telephone numbers
One of the things that put some businesses off upgrading to a VoIP phone system is the worry they will lose their telephone numbers. As you can imagine, the last thing any established business wants is for customers to dial an incorrect telephone number. Thankfully, the loss of phone numbers when migrating to VoIP is nothing but a myth! It doesn’t matter who provides your current telephone numbers. It’s possible toœport€ those numbers through to VoIP.
5. VoIP is an insecure communications system
Last, but not least, some entrepreneurs are under the impression that VoIP is an insecure method of communication. The thing is, well-established and trusted VoIP providers offer bank-grade security. What that means is the chances of anyone eavesdropping onto calls is significantly lower than with conventional telephone systems.