This week, Berry’s new partnership with FluidOne.
A market-leading national fibre network provider comes into force as Berry’s customers begin to utilise the FluidOne premium broadband service.
By utilising FluidOne’s network, Berry’s customers now have access to the highest quality broadband connections available. For those businesses that want to take advantage of a Fibre To The Premises (FTTP) service, Berry can now also directly arrange for this to be set up. This new working partnership will ensure Berry’s customers’ broadband is more reliable and more robust than ever before. Broadband services of this level mean that customers can now more confidently digitalise their business.
Berry’s Technical Team now has direct access to diagnostic tools, which means problem solving for customers is now far more efficient and streamlined. Berry’s customers will be less reliant on third party providers, Berry can directly resolve most issues independently. Upon launching this new service to its customers, Berry Technical Director Andrew Legg said:
“Working in this manner, directly with a fibre network provider will really help us to better equip our customers in future-proofing their businesses by allowing them to tap into new internet-based services that previously would have been difficult to support. Our Technical Team has embraced this new technology as it allows them to directly remedy any technical issues, resulting in faster turnaround times.”
Edward Reay, Account Director at FluidOne supported Andrew’s comments and went on to say:
“We’re absolutely delighted to be working with Berry by providing high quality data services to underpin the Berry voice solution. The automated self-serve platform DASH allows Berry to manage its’ customers’ connectivity efficiently including the ability to run carrier-grade diagnostics which will improve the already impressive service Berry offers. The FluidOne network is high capacity and uncontended and so provides Berry customers with best-of-breed connectivity anywhere in the UK“ ranging from ADSL through to G.Fast and FTTP up to 1Gb/s.”
FluidOne is a market-leading network aggregator delivering services via its’ national fibre network, Platform One. Its’ vision is to be the best quality data connectivity provider to UK businesses, helping its customers and partners to securely connect any device, wherever they may be, to their mission-critical applications and data.
If you’d like to speak to Berry about it’s broadband products and services, please call our team on 0330 222 0332.