We can give Teams a voice !

Give Microsoft Teams a voice

Microsoft Teams – Direct Routing

Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware.

Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloudbased service.

Teams – Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example Gamma Broadband or Ethernet) and is delivered as an end-toend service with high availability.

What is required to enable Teams – Direct Routing?

The following components are required:

  • Microsoft 365 or Office 365 license including Teams¢ Microsoft Phone System add-on/li>
  • An internet connection/li>


    • Call Anyone

Ability to dial internal extensions whether on teams or traditional existing handset

      • Call Termination

01, 02, 03 and 08* termination with no number translation

*Natively terminates on the endpoint but termination charges would still apply for 08 numbers only

      • Business Continuity

Never miss a call thanks to business continuity with network and number level resilience to keep your business working

      • Improved Security

Encryption over the internet & improved voice security

      • Dedicated Interconnect to Microsoft Teams in Azure

igher service speeds and accessibility

      • Seamlessly port your numbers

eep your existing geographic and non-geographic numbers


          • Unified Communications

Transform Teams into a feature rich UC business system extension, unifying (internal & external) users across teams / ipecs one and your LG phone system

          • Remote/Home Working

Any Microsoft Teams user within your organisation can now be a live phone system extension anywhere allowing the end user to dial any system extension whether another teams app or a desk phone user.

          • Increase employee productivity

Improved communication and collaboration can result in sharp increase in user experience, efficiency and output

          • Smooth and low-risk transition

No new hardware or complex configuration required

          • No expensive CAPEX outlay

Fully cloud-based solution means there’s no need for traditional hardware investment if not required

          • Reduce telephony bills

Benefit from inclusive UK calls including calls to UK Mobiles

          • Strengthening your digital road map

Optimise existing 365 license investment to deliver a new improved service

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