How can my industry benefit from a new communications service?
We know that no two businesses are the same. Over the years our team at Berry have worked with hundreds of businesses across a whole range of industries. One of the key pieces of information that we learned during this time was that every team has individual requirements. Communication is crucial across every one of these businesses though and that is what we are here to talk about today.
The range of communication tools on offer for businesses these days are huge. With this range of choice, finding the right solution can be tricky, so with this in mind we’ve put together a guide on which communication tools can benefit teams in different sectors. Take a look and find the solution that is right for your business.
Retail – Cloud Phone Systems
For retail companies of any size, space is at a premium. With a traditional on-site phone system, you have to maintain all of your equipment on site, which can be a real inconvenience. A Cloud system allows you to maintain the same great level of communication that is required in a retail environment, but without taking up a great amount of space.
Staying in touch with your staff in a retail environment can be absolutely crucial, and a
cloud hosted service allows you do to this in an organised way without sacrificing flexibility. Business mobiles would also be highly useful in this kind of environment, as you could use them to get in contact with staff on the shop floor no matter where they were.
Hospitality & Events – VoIP
The hospitality sector requires getting in contact with customers quickly. Whether they are staying in a hotel, or dining in a restaurant, your team likely needs multiple phones and a reliable connection to ensure nobody misses a call. VoIP is the solution here. With a VoIP service you don’t have to rely on a whole collection of servers hosted at your site, like you would have with an on-premise phone system. All you need to do is distribute handsets across your premises and have a reliable internet connection, and you will be able to easily facilitate calls on one site or across many.
VoIP is a perfect way to bring versatile communications to a variety of businesses, but it does require a good internet connection to run. If your business needs a new data solution, check out our range of connectivity services.
Another industry in which VoIP thrives is events. In a sector that often features fluctuating workforces due to varying degrees of business during peak months, a phone system needs to be cost-effective when you’re not working to capacity. VoIP provides this as you only pay for the services that you are using.
Professional Services – Unified Communications
This covers just about any business that’s divided across multiple departments in the same office, spread out across multiple sites or even attempting to facilitate remote working. All of these types of team need a service that is easy to access but allows them to get in touch with any colleague that they need to talk to. Unified Communications is this service.
UC allows you to see which of your colleagues are online and ready to chat at any time, and instant messaging, voice and video call functionality allows you to collaborate in the best way that suits you. File sharing also lets you work on documents with colleagues or customers so that you can plan an approach with efficiency.
At Berry, we genuinely believe that Unified Communications could be beneficial to nearly any kind of business, but for ones where different teams need to stay in touch at all times, it is essential. This isn’t even to mention the fact that you can access your UC platform on any device whilst working remotely. For a more in depth look at UC, take a look at how it can support your remote staff.
Logistics – Business Mobiles
For teams that are always on the go, whether that’s in manufacturing, warehousing or other trades, a robust and adaptable solution is needed. This is where a business mobile solution comes in. At Berry we offer a range of portable solutions for businesses, that logistics specialists can use to make sure that they stay on the same page. Nothing beats a mobile solution in terms of portability and mobility, and our work with some of the UK’s top providers means your solution will be cost-effective as well.
Business mobiles don’t have to be the latest iPhone either. There are a range of solutions from robust workhorse handsets, all the way up to executive models.
We hope that this has helped you find the right communication solution for your team. If you have any more questions regarding these services or any of the other tools for business that we provide, feel free to get in touch at 0330 222 0332.