In the auto industry, customers have a plethora of companies offering the services they are looking for. Whether it’s a new vehicle, maintenance, or repair services, the customer has plenty of choice, so it’s imperative companies looking to attract new, or retain existing customers, give exemplary service.
In many cases, first enquiries will be made over the phone, so how a call is answered and handled will make a lasting impression. Berry has been working with the National Body Repair Association (NBRA) as a recommended supplier, to ensure their members have the best phone system with all the customer-centric features. Read on to see how Berry can help you beat the competition!