On-Hold Music and Marketing

On-hold marketing includes the greeting and auto attendant messages you hear when calling an organisation, it also includes music on-hold and promotional messages. On-hold marketing is a great way optimise the time your customers spend on-hold.

According to findings by world renowned researchers such as TNS Global and ICM have found that:
  • more than 68% of customers spend more than 1 minute on hold and that
  • 73% of callers want to listen to something more than just silence or a regular beeping sound.

So with that in mind, why not make the most of Berry’s On-Hold Marketing service – and if you’re new to Berry this service is free!

Berry On-Hold Marketing Package - Features

Professional Announcements & Messages

  • A wide range of actors voices available – something to suit every brand
  • All recordings quickly delivered
  • Get direct access to the studio – you won’t have to go through Berry
  • You get a chance to review and approve your recordings

Wide Range of Music

  • Choose from 100’s of royalty free tunes – get the music to suit the tone of your organisation
  • Browse by genre

Bespoke Script Writing

  • Easy script wizards
  • Writing assistance from professionals
  • Recommendations to help you get the best impact

Applications Include

  • On hold messages
  • Auto attendant and call queue messages
  • Suitable for both PABX and VoIP systems
  • Available in all applicable formats including MP3, WAV and PCM

On-Hold Marketing for New Customers

Upon joining Berry Telecom, and up to 6 months thereafter, you will be eligible to receive an entirely bespoke and complimentary On-Hold Marketing package, worth £150 +VAT. This package allows you to:

  • Choose your own on-hold music
  • Get assistance with drafting your own tailored on-hold message
  • Choose from a wide range of actors to record this script for you

To hear some music and script samples and to set up your On-Hold Marketing package, visit here http://www.mohsamples.com/berrytelecom/ alternatively, call a member of our Technical Team on 0330 222 0332.

On-Hold Marketing for Existing Customers

If you’ve previously set up your On-Hold Marketing Package, or haven’t yet got round to doing this – you can set up new music and messages on hold at any time. Call a member of the Berry Technical Team on 0330 222 0332 who can help you with your on-hold marketing. This service usually costs around £75 +VAT per professional message e.g. on-hold message, auto attendant message or out of hours message.

Berry Monthly Subscription Packages for On-Hold Marketing

If you’d like to update your On-Hold Marketing regularly, then a monthly subscription package may be worth considering. These packages offer savings should you wish to make several updates each year. A minimum 24 month term is applicable, choose from the following:

  • OHM Standard £17.99 +VAT/mth – includes up to 3 recordings per year. **A 4% SAVING**
  • OHM Premium £27.99 +VAT/mth – includes up to 5 recordings per year. **A 10% SAVING**
  • OHM Unlimited £47.99 + VAT/mth – includes unlimited recordings a year. **Perfect if you’re likely to make more than 7 changes a year!**