On-hold marketing includes the greeting and auto attendant messages you hear when calling an organisation, it also includes music on-hold and promotional messages. On-hold marketing is a great way optimise the time your customers spend on-hold.

According to findings by world renowned researchers such as TNS Global and ICM have found that:

  • more than 68% of customers spend more than 1 minute on hold and that
  • 73% of callers want to listen to something more than just silence or a regular beeping sound.

So with that in mind, why not make the most of Berry’s On-Hold Marketing service – and if you’re new to Berry this service is free!

Berry On-Hold Marketing Package - Features

Professional Announcements & Messages

  • A wide range of actors voices available – something to suit every brand
  • All recordings quickly delivered
  • Get direct access to the studio – you won’t have to go through Berry
  • You get a chance to review and approve your recordings

Wide Range of Music

  • Choose from 100’s of royalty free tunes – get the music to suit the tone of your organisation
  • Browse by genre

Bespoke Script Writing

  • Easy script wizards
  • Writing assistance from professionals
  • Recommendations to help you get the best impact

Applications Include

  • On hold messages
  • Auto attendant and call queue messages
  • Suitable for both PABX and VoIP systems
  • Available in all applicable formats including MP3, WAV and PCM

Find Out More

You can speak to a member of the Berry Technical Team on 0330 222 0332, you can also listen to some samples here http://www.mohsamples.com/berrytelecom/.