Managing Director, Bracknell
Testimonials from many business sectors
Berry Telecom encourages and always welcomes feedback from all of our customers who undertake a diverse range of business activities in many industry sectors.
How refreshing... Berry is brilliant
How refreshing to find a telecoms company with integrity, fast response times and a willingness to help at all times. The search is over... Berry is brilliant. Well done to Berry it is a sign of good management that all staff respond perfectly. Excellent.28 July 2017
The Barn Dental Clinic
Surpassed all expectations
After all of the systems we have previously had Berry have surpassed all expectations and their customer relations are exemplary! Highly recommend!03 June 2017
H C Recruitment
Managing Director, Norwich
A professional & friendly service
We've been with Berry Telecom for a couple of years now, we've just decided to move our business mobiles over to them too. Dan Hayes was fantastic in assisting us in doing this. Dan being our Account Manager and first point of contact with Berry Telecom has always provided both a very professional and friendly service, a service we doubt we would have received from another supplier.14 March 2017
Director of Operations, Cirencester
I would like to you pass express my absolute delight as to how you and your team have dealt with our office move. All of the staff at Berry have been extremely helpful and efficient. You guys are a credit to the company and an absolute pleasure to deal with, (I never thought I would ever say that about a phone company). You have made the transmission into our new offices as painless as possible even when BT through us a curve ball. I would like to thank you very much and keep up the fantastic work.18 February 2017
Group Operations Director, Kingston Upon Thames
Office Relocation - Business Phones - Exceptional Service
We began working with Berry Telecom in November 2015. The system which they installed and set up for us is superb and does everything and more than we require from it. Since November the level of customer service we have received has been exceptional. We recently moved office with a very short lead time, it required a great deal of communication between ourselves, BT and Berry Telecom. Berry Telecom, and especially Katie Miles, were excellent, guiding us through and keeping us up to speed every step of the way.17 May 2016
Facilities Manager, London
You can watch a short video of this testimonial on our blog post dated 21.12.15
Key Factors in choosing Berry Telecom for Business Phone Systems
You have your own dedicated account manager who knows you and your business, and you can pick up the phone any time. When we grew pretty much overnight and called to let [Berry Telecom] know about it, straight away the phone systems were in and we were able to continue business seamlessly. [Berry Telecom] are a friendly team and they've grown from the ground up and we've done the same, I think that's really attractive.
Sunshine Solar Ltd
A very professional service
We had an install of our new telephone system last week and I just wanted to drop you a line to say a big thank you to Ian [Stathers] for his very professional service, considering what he had to do the disruption was minimal and the mess was zero.30 November 2015
So please be sure to pass our comments on to Ian as we really appreciated the work he did for us and we hope to see him again when we have our ISDN lines fitted.
Managing Director, Trowbridge, Wiltshire
Delighted with the service
Just wanted to email to let you know how delighted we are with the service, equipment and installation we have received from Berry. Throughout the whole process the service and communication has been excellent and we are delighted to be rid of BT. Please pass on our thanks to Katie and the installation engineers who are a credit to your company.29 October 2015
I have already recommended Berry to many of my business friends.
William & Son
First Class Service from Berry Telecom
Berry is a company that cares about its customers, and provides a first class service to ensure that everything is working as it should, in what is now a very technical field.29 October 2015
Berry’s attention to detail was excellent, and we always felt in safe experienced hands.... everything was in place just when we needed it. Very impressive.
Not only was there the prospect of very meaningful cost savings which appealed, but in particular, the fact that all of our telecom issues would in future be dealt with by one entity which was clearly very qualified to manage our needs.
Business Manager, London
Fast response at short notice
I wanted to send an email of thanks to Stuart and Andy. On Friday, at short notice they were both extremely helpful and responsive in helping me to set-up remote access to the office phone system. Their help meant we were set-up and ready to implement a new system over the weekend.30 September 2015
I find them both to be very helpful and knowledgeable and always very pleasant to deal with.
Please pass on my thanks.
Catherine Johnstone Recruitment
Managing Director, Croydon
A very good investment
The engineer that came to fit our system was fantastic, he was really helpful and personable which meant we could ask those silly questions and get the most out of the system.27 April 2015
From our perspective the phone system with Berry Telecom has been a very good investment and we would, and often do, recommend them to everyone.
Imperial Car Supermarkets
Super Job Done!
Yet again Berry Telecom have done a superb job, installing our phone system quickly, seamlessly and on time. We are really happy with the system, which links our Northampton site back to our head offices in Southampton. This means we can easily manage overflow calls at busy times, monitor our customer care performance and also keep a record of all calls at a centralised point.06 January 2015
Director, Hemel Hempstead
I would certainly recommend Berry Telecom
Just a short note to thank you and your team for the excellent service provided during the installation and commissioning of our new Berry Telecoms phone system. The installation was carried out with minimal impact to our day to day operations and with the new system working straightaway after switch on and with no issues to date.24 October 2014
The new system provides more useful functionality and with more flexibility than we had previously and with excellent audio quality. The additional of the new mobiles and the Berry mobile App has also provided additional options, that should hopefully reduce our overall telephone costs in the future.
Thanks again to you and your team and especially your installation engineer, Nick White, for his attention to detail during the installation process, which kept any disruption to a minimum. I would certainly recommend Berry Telecoms.
Pinewood Property Lettings Ltd.
Mr Stacey Davies-Bowler
Chesterfield & Mansfield
I would just like to say how impressed everyone is here with the telephone system and the support that we have had from Berry Telecom, I would happily recommend (and have already) Berry to any other business.29 September 2014
Pilgrims of March
Good morning13 August 2014
Just a quick email to thank the team at Berry Telecom for a superb service when we had a small fault on our system. A special thank you to Andrew who was very professional, his customer skills were fantastic and he managed to get a team of engineers to us within a few hours. This is very important to us as our business relies on our phone system working. The engineers were very quick at finding the fault which was resolved immediately.
Once again thank you.
AJ Products Ltd
Managing Director, Farnborough
Love the new phones!
Just a quick note to say we are really happy with our new phones and that Mark worked hard and is very friendly and efficient.31 July 2014
The Enviromental Firm
Managing Director, Southampton
Couldn't be happier with our new phone system!
The Environmental Firm is now gone live with a Berry Telecom phone system and we could not be any happier, great service and great customer care highly recommend them, good work.24 May 2014
Managing Director, Norfolk
Excellent service all round from Berry
Stuart did a great job of installing our new telephone system last week and everyone seems very pleased with it.18 February 2014
Thanks for all your help initially, and particularly with sorting out our billing.
Excellent service all round from Berry.
Winkworth Estate Agents
Neil Roff MNAEA
Managing Director, Bournemouth
Credit to the company !
Afternoon Simon,13 February 2014
As discussed I am writing to give you feedback on the engineer that came to fit our new system.
Sadly, it’s not often I take the time to give feedback however felt compelled after meeting Kieron.
He worked solidly (without lunch) for nine hours the first day, could not have been more friendly, patient, tidy, helpful and his product knowledge was second to none.
Kieron finished the job in good time and with little to no disruption to the office and could not recommend him enough, I hope he gets the credit he deserves as he is a credit to your company.
Neil Roff MNAEA
Managing Director, Cobham, Surrey
Great ongoing service and support
Just a quick note to say how impressed I was with your company and your engineer Andrew on the speed and efficiently our system fault was resolved today. AAA+22 January 2014
Alltype Roofing Supplies Ltd
General Manager, London
A Job well done .
Just wanted to drop you a quick line on behalf of All type to thank you for all your efforts in sorting out our phone upgrade/replacement. As you know we have five sites and over 50 staff who are very busy at this time of year. We were a bit concerned as to whether there would be any downtime or associated problems but we need not have worried. The engineer was polite, helpful and very patient as he tried to deliver training with constant interruptions from our customers.11 December 2013
All in all the service was excellent from initial consultation to commissioning of the new system. On behalf of the Directors and all our staff we would like to commend you and Berry for a job well done.
Plumstead Depot, SE18 3PS
Tel. 020 8854 5531
Fax. 020 8317 0309
Direct Recruitment Midlands Ltd
Managing Director, Stone , Staffordshire
Mark was lovely !
I would like to take this opportunity to say what a lovely person Mark was that came in to set the new system up. He was very helpful, answered any questions that I had, and never stopped even for his lunch.28 November 2013
Total Design Shopfitting
Managing Director, Southampton
Seamless from point of sale through to installation
Just a line to ask you to pass a thanks on to the guys who came in to sort the additional phones out on Saturday, very helpful and spotlessly clean. The whole thing went seamlessly from the quoting , ordering through to the installation.27 November 2013
Thanks very much.
Total Solutions Group
Managing Director, Birmingham,
I just thought I would drop you a note to express our thanks to the engineers Kieron and Mark who installed our new Business Telephone System earlier this week.30 October 2013
They were extremely professional and carried out the work quietly and to the point where you would have almost thought they were not there.
Good ambassadors to your company.
RMF Installation & Services Ltd
Managing Director, Royal Leamington Spa, Warwickshire
Great Job, Hassle Free & No Mess
The system is fantastic and the engineers Mark Edwards and Stuart Gregory were neat, tidy and very helpful.24 September 2013
Coombe Valley Transport
Manager, Dover, Kent
A pleasure dealing with Berry Telecom
I am writing to you to express our pleasure in dealing with Berry Telecom. We were apprached by your sales team and reluctantly booked an appointment.24 June 2013
Your Sales rep Jim attended our offices, we had a very relaxed chat about the system that was in situ. Being a company operating a 24 hour service 365 days a year it is paramount that the system be versatile and reliable. Jim took an invoice from our current provider and promised that he could save us a minimum of £400 and take away the pressures that we have with them by dealing direct.
The installation was fast and efficient without loss of service all witin an 8 hour period. Training was explained in the simplest of terms enabling users of the system transition into the 21st century (our old system would look good in a museum).
I would like to convey our sincere thanks to the berry telecom team for the professional manner in which they dealt with Coombe Valley Transport Limited. We have given your details to several other companies in our area
Heico Fasteners UK Ltd
Mrs P Al-Farhan
Office Manager, Hockley, Essex
Berry Telecom response is immediate and efficient
Just a short e-mail to give our appreciation of the service we get from Berry. Whenever we have had a problem your staff have responded immediately and efficiently.14 May 2013
Land Rover Experience West Country
Managing Director, Honiton, Devon
Great Job Done
Andy has been with us the last couple of days installing the phone system supplied by Berry, I just wanted to say a huge thank you to you but especially to Andy, great job done in difficult circumstances, we were very busy and he had to work around us in a mad house!!!!! Ask Andy ?08 March 2013
He has installed everything, added our Apps to our iPhones, tidied up everything, explained as much as he could and explained the next process once BT have turned us digital
I really wanted to say he’s a credit to you and Berry, in fact he sorted our internet as well !!!
Health Partners Europe
Managing Director, Belmont, Surrey
I wanted to drop you an email with my feedback, which I am delighted to do!08 March 2013
It’s pretty simple really, as I can honestly say that we have found Andrew to be exceptionally competent and professional. His knowledge of the system and understanding of our specific requirements, which I had always thought to be complex, was first class and everything that he did worked not only exactly as requested but first time and with no issues whatsoever.
Managing Director, London
I am pleased to report that we are having a very positive experience with the new phone system, the features and usability are brilliant. We also had a breakdown in service this week due to a BT fault but your support team handled it very well and kept us up to date with progress, you just can’t legislate for BT faults!01 February 2013
Burgess Office Equipment Ltd
Colin Hampshire MD
I would like to say Thank You and compliment your team that was sent to install our new phone system.01 February 2013
Craig and Stuart did a great job. They are a credit to your company and I would most certainly recommend you to others.
My girls and I really like the new phones and will certainly make a difference to our operation.
Newton Abbot, Devon
Polite and helpful
We have recently had your engineer Andy here to install our new Samsung system.10 September 2012
I would like to take the opportunity to let you know that we were very pleased with Andy; he was very polite and helpful and installed the new system in a professional manner.
Catherine Johnson Recruitment
Managing Director, Croydon, Surrey
Happy to go the extra mile
We recently moved across to Berry Telecom and I cannot speak highly enough about them! From our initial, informative meeting with the engaging Simon to our interaction with Paul, Kat, Andy and especially Craig who came in and set everything up for us, the service has been nothing short of fantastic. Berry have been responsive, made the process as painless as I could have possibly imagined and have helped, advised and delivered on everything they said they would. Of course we also have a great new phone system with some excellent functionality and a far more simplified pricing plan but what sets Berry apart in my opinion is the customer service level from everyone involved. They really want to get it right for their customers, are happy to go the extra mile and we at Catherine Johnstone Recruitment look forward to enjoying a long term relationship with them as our telecoms provider.07 September 2012
Great service, extensive knowledge
Berry Telecom is a rapidly growing leading telecommunications company. The success of Berry Telecom can be attributed to the great service they provide to customers and the extensive knowledge that the team possess which enables them to deliver a fast, reliable and quality service all the way from the initial enquiry to after sale support. This is reflected in Berry Telecom's recent appointment as a Samsung Platinum Business Partner.23 May 2012
Dealer Sales Director, Pendlebury, Manchester
Highly experienced and committed
Nimans feel “very gratified” to be playing a key role in Berry Telecom’s continued success. The company has become one of our fastest-growing Partners, utilising many aspects of our business, from finance and leasing to network services and general equipment supply.16 May 2012
Berry Telecom is a great example of how a business can thrive by choosing a highly experienced and committed distribution partner.
Safety and Quality Manager, Stevenage, Herts
Professional and efficient installation
Having recently upgraded our phone system I would like to take this opportunity to thank you for the professional and efficient installation of our telephone system, we have no hesitation in recommending Berry Telecom.18 April 2012
We are absolutely delighted with the improvements this system has given us and how quickly and efficiently it was installed. Andrew Legg`s flexibility and understanding made installing the phone system within our busy office occur without any disruption to day to day running and his patience and customer service is second to none.
The ongoing support and in depth knowledge the whole team has and continues to provide has also proved to be invaluable.
At Conamar we pride ourselves on our high levels of customer service and would like to acknowledge a good service when we receive it too.
Studio Manager, London
We have recently changed our phone system across to Berry Telecom. The equipment itself is fantastic and our staff have found it easy to learn the new functions picking it up quickly.09 March 2012
The level of customer service in all departments has been outstanding. From Kat who replied to my emails and calls promptly and was more than helpful, to Andrew the engineer who installed the equipment spending a couple of days in our studios. From the outset Andrew was friendly and approachable - which is an extreme contrast to the company we moved from. He was also very patient when explaining how to use the phones and made it clear that if we required any help they were only a phone call away.
The support from the Berry Telecom team has been second to none, we are really happy with everything and would have no hesitation in recommending the company to others.
Great service, fast install, good price
Great service, fast install, good price. I would not hesitate to recommend using Berry to provide your telecom requirements.03 January 2012
Director, Southampton, Hampshire
Attention to detail, flexibility and knowledge
We have recently moved premises, after dealing with David on the install of our previous phone system and having many years of trouble free usage, the obvious choice was to use him again.03 January 2012
Under the Berry Telecom banner they have not only retained the expertise of David, but added to it with Andrew and others who have made the quotation through to install stages of our new Samsung VOIP system, painless, easy and relatively cost free compared to our existing monthly spend.
I can’t recommend the guys highly enough, their attention to detail, flexibility and knowledge is second to none and the manner in which they do business is faultless.
Thanks for all your help guys.
Managing Director, Godalming, Surrey
A positive boost!
Having contemplated an upgrade on my telephone system for a while the main thing holding me back was a concern that, from experience, it would caused disruption to the business.27 October 2011
From my initial conversation with Carole, to my meeting with Simon and Paul’s installation I am delighted to say that this concern was unjustified. Carole got to know our needs immediately and offered a solution and Simon’s affable nature combined with his professional knowledge made it an easy decision. All Paul needed to do was deliver!
Again, I’m delighted to say that he did. It was a pleasure to have him in the business for 3 days as he setup a new server and seemed to transfer the system effortlessly. Feedback from my consultants has been nothing but positive and the functionality of the user friendly system has given us all a positive boost.
Many thanks to Carole, Simon and Paul and your aftercare so far has also been exceptional.
Imperial Car Supermarket
Worth it's weight in gold
From the moment Berry Telecom came out to see us to provide our new phone system for our third site we new we had made the right choice.15 October 2011
The voice recording that comes as standard with the system has proven to be worth its weight in gold, as our customer service levels have increased and it is perfect for staff training.
We love the dect handsets supplied as it allows us to always be available even when out on the large forecourt.
We would not hesitate to recommend Berry Telecom.
We are absolutely delighted with our decision to acquire a new Samsung phone system from Berry Telecom, the associated software and it's interaction with MicroSoft Outlook is proving extremely useful. The installation and on-going support from Berry Telecom is second to none.19 September 2011
We have now switched to them as our service provider as well, which is proving very cost effective.
Mitre Blue Light Ltd
Bishops Waltham, Hampshire
No hesitation in recommending Berry Telecom
From the moment Berry Telecom contacted me to make an appointment with one of their sales team I was offered great customer service. Simon came out and took time to listen to our requirements and devised a package that suited our needs whilst also saving us money. One week later, Paul came out and installed the new system and gave us comprehensive training on how to use it.14 September 2011
We are really pleased to have been able to use a local, efficient and cost effective company for our telecommunication requirements and would have no hesitation in recommending Berry Telecom.
Roof Trader (RT Roofing Supplies)
Thanks to all at Berry Telecom for your help in the supply and setting up of our new phone system.23 August 2011
Hope you are well.
Our new phone system has been successfully installed and we are very pleased with the new features.
I would be grateful if you would pass on my thanks to your engineer Kieron who was very professional and represented your company in a positive way.
Director, Staines upon Thames
Pat on the Back !
Following our telephone conversation yesterday, I just wanted to take this opportunity to give a couple of “pat on the backs”,
Firstly Katie, whose endless patience and ability to completely to organise our installation was not only reassuring but a pleasure to work with, secondly Kieran, who was given the task of creating a working office in total chaos, he most certainly gave above and beyond, nothing was too much trouble and his work ethic is a credit to you.
Dragon Veterinary Centre
David Chalkley BVSc. MRCVS.
Managing Director, Cheltenham
A Big Improvement !
Just a quick thank you, our new phone system is a big improvement and all the staff are delighted with it and find it very user friendly.
Changing phone system is always a major worry for a business but you and your engineers did a brilliant job and the change was seamless .
I have all ready recommended you to two other companies .
David Chalkley BVSc. MRCVS.