Manage your contact or call centre with ease by upgrading to a business telephone system from Berry Telecom. The OfficeServ7000 Series along with dedicated Contact Centre applications provide a complete solution for formal or informal contact centres whether large or small. Applications include:
OfficeServ Contact Centre Agent
Bring call centre and handset functions to your desktop.
OfficeServ Contact Centre Agent Reporting
Provides up to date information on each agent or group of agents productivity enabling you to maximise the use of staff, telephones and IT resources. Analyse and use data to assess call traffic and efficiency.
OfficeServ Voice Recording
A complete management and call recording solution which fully integrates with the OfficeServ Call Reporting and the Contact Centre range of products.speak to Berry Telecom to discover how upgrading your phone system could enhance your business.