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Business Phone System with Call Recording

Many businesses now find Call-Recording a very useful tool for their office phones. Berry Telecom based in Salisbury, Wiltshire and Manchester offer business phones systems with Call recording to businesses right across the UK. 

Call Recording offers Legal Firms, Estate Agents, Sales teams and many other industries the ability to record information which can be played back at any time.  It can be a very useful tool when dealing with important legal issues, and also a great help when taking complex orders over the phone. A side effect of Call Recording is that managers can monitor call quality and staff performance, whilst having calls recorded can also protect staff from abuse (since the caller is aware they are being recorded).

Call recording is also a fantastic training tool for your staff team. Playing back illustrative calls allows new staff members to hear best practice with customers of all types.

What’s included in the Berry Telecom feature–rich business telephone call recording system?

  • Analogue, ISDN2, ISDN30 and SIP call recording
  • Secure access for nominated persons to playback call information
  • Archiving Calls Automatically
  • Regulatory Compliant Encryption (particularly important for legal and financial companies). 
  • Call tagging and notation available
  • Start, Stop and Pause Calls
  • Trim and extract facility
  • Automatic stop/start with optional Computer Telephony Integration (CTI
You can find out much, much more here. Why not get in touch with the Berry Telecom team now to find out more? Call 0330 222 0332, one of our knowledgeable team are waiting to take your call.

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