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Business Telephone Systems for Healthcare Providers

Berry Telecom offer a comprehensive business telephone system ideal for all types of healthcare providers.  Whether you run a busy Doctors Surgery, Dental Practice or Care Home we are a trusted Samsung supplier of office phone systems.  Our office phones are easy to use and are very cost efficient - Berry Telecom's aim is to get you up and running at little or no extra cost to your business per month.

Cost Effective Phone System for those providing Healthcare Provision

Berry Telecom are able to provide a feature rich phone system with tools to enable staff to handle calls promptly and more efficiently. Never miss an important call again, and know who is calling on pick up. Here are just a few of the many features which assist Healthcare providers:

Integration with Front of House packages  - Appointments, bookings, room status, room availability, special requirements can all be easily accessed using our office phone system.

Call / Voice Recording - 
You can choose to record calls on specific phone lines, ensuring staff can re-listen to and retrieve important health information. Recorded calls can be archived and patient info quickly re-located again when needed. The surgery can nominate specific extensions as record free if required.

CRM Integration -
Improve client relationships - Our phone system integrates with many of the key CRM packages so that the callers details will appear as you answer or make a call

Adapt to increases/decreases in Call Volume - Our OfficeServ Virtual Switchboard allows staff to log in out of the switchboard anywhere around the surgery. This allows fast adaptation to increases (or decreases) in call flow during peak or quiet periods.  

In-built Call Queuing  - Allows you to divert calls to the next available staff member.

Professional Music or Messaging on Hold - A busy surgery can mean that patients can be kept on hold. A professional message can keep them up to date on waiting times or give them alternative ways to get in touch.

Mobile Phone Integration - Berry Telecom's business phone system integrates with mobile phones, so offsite staff can easily access internal calls or missed calls, and stay in touch with patients and staff alike.

Call Reporting - This gives a report of call statistics which managers can review. Staff response times, missed or un-returned calls can be monitored, allowing staff rota's to be set, thereby assisting with staff productivity and improved patient relations.

Find out how Berry Telecom can help your staff team here. Want to find out more? Give us a call today on 0330 222 0332 or drop us a line and we will call you

Healthcare Customer Testimonials

Jason Stone - Business Manager, HealthVision UK
Fast response at short notice

I wanted to send an email of thanks to Stuart and Andy. On Friday, at short notice they were both extremely helpful and responsive in helping me to set-up remote access to the office phone system. Their help meant we were set-up and ready to implement a new system over the weekend. I find them both to be very helpful and knowledgeable and always very pleasant to deal with. Please pass on my thanks.

Andy Summers - Managing Director, Health Partners Europe
First Class

I wanted to drop you an email with my feedback, which I am delighted to do! It’s pretty simple really, as I can honestly say that we have found Andrew to be exceptionally competent and professional. His knowledge of the system and understanding of our specific requirements, which I had always thought to be complex, was first class and everything that he did worked not only exactly as requested but first time and with no issues whatsoever.

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huge thank you to you - great job done