Office Phone Systems for Estate Agents
Many high street estate agents are currently facing the challenge from online estate agencies, yet dealing with clients on a personal level - over the phone or face-to-face is surely still the preferred method of house buying for most people. It's never been a more crucial time for estate agents to ensure their office phone systems are up-to-date to meet the needs of discerning house buyers. Berry Telecom offer Estate Agents across the UK a scaleable business phone system, with up-to-the minute professional features.
Professional Phone System Features for Estate Agents from Berry Telecom
CRM Integration - Our Samsung office phone system integrates with some key Estate Agent Customer Relationship Management tools such as Rentman, Reapit, Vebra and Dezrez. See who’s calling instantly. The callers account/details will open as you answer or make a call. This is perfect for personalised customer relations.
Create DDIs (Direct Dialling In) numbers - This enables callers to dial directly through to a particular extension without speaking to the switchboard operator. DDI’s can be particularly useful when assigned to specific adverts and advertising campaigns. You will be able to assess the most successful advertising channel based on the number of calls received on an assigned phone number. Is it Rightmove, Zoopla, On the Market, a Radio Ad or a For Sale board?
Professional Music or Messaging on Hold - A busy office can mean that sometimes clients are kept on hold. Why not tap into this time by providing helpful information to the customer? A professional message relaying your business ethos or redirecting them to your website for help and assistance can be an invaluable way to keep your client interested in your services.
Voice or Call Recording - Record calls and ensure you have all the information you need to hand instantly, (or later after archiving). Calls are easy to retrieve at any time and enable you to make your next call to the customer with absolute confidence.
Mobile Phone Integration - Berry Telecom's office phone system integrates with mobile phones, so offsite staff can easily access internal calls or missed calls, and stay in touch with potential house buyers and vendors.
Management Call Reporting
- This enables a review of call statistics. Review call response times, missed or un-returned calls and use the information to help boost staff productivity and efficiency.
Berry Telecom already design, supply and install up-to-date business phone systems for many well known Estate Agents. Find out more about office phones for Estate Agents here
. Why not get in touch with us today to find out how we can help you? Call us on 0330 222 0332 or drop us a line here