Berry Telecom, Committed to Excellence in Office Phone Support
Berry Telecom are committed to excellence when it comes to the design, supply and installation of office phone systems for businesses across the UK. We also offer extensive ongoing technical support for all of our customers. We have recently launched a Help & Support page on our website, where customers can easily log a fault and contact us if they are experiencing any issues with their phone system, this helps us to quickly assist and take action.
If customers are experiencing a fault with their phone system Berry Telecom are available to help in the following ways:
For urgent faults with your telephones we aim to contact you within 1 hour (within normal business hours). For non-urgent phone issues, we will be in touch within just 4 hours. When logging your fault using our Help & Support page, you will be given a reference number and an estimated time for resolution.
You can find out more about Berry Telecom's Maintenance & Support agreements here.
Some recent customer feedback to our Support Team:
“…[thank you to] the team at Berry Telecom for a superb service when we had a small fault on our system. A special thank you to Andrew who was very professional, his customer skills were fantastic and he managed to get a team of engineers to us within a few hours. This is very important to us as our business relies on our phone system working. The engineers were very quick at finding the fault which was resolved immediately.” Pilgrims Ford Dealership, March, UK