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Manage & Analyse Business Communications with Call Reporting

How effective is your business when it comes to managing customer telecommunications?  

Would you like to be able to monitor, analyse and manage these to increase productivity and make informed decisions about your business?

Berry Telecom offers a comprehensive call reporting solution with an easy to use dashboard with customisable widgets along with wallboard alarms, multi-site reporting and seamless integration. Delivering a wide range of measures:
  • Identify unanswered calls
  • Verify call costs
  • Identify billing anomalies
  • Combat telecommunications fraud
  • Control communications capacity and traffic flows
  • Design staff shift patterns around call volume to achieve SLAs
  • Generate revenue through call cost mark-up and line rental charges
  • Deliver organisational, extension and client billing
  • Optimise staffing levels and efficiency
This advanced range of features are available to any sized business, allowing you to analyse and maximise productivity of your staff and resources. Why not get in touch today to discuss your requirements?  0330 222 0332 / info@berrytelecom.co.uk




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the features and usability are brilliant